Must be able to exert up to twenty pounds of force occasionally, and/or up to ten pounds of force frequently. Must be able to use body members to work, move or carry objects or materials. PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of office machines and computer equipment such as telephones, computers and peripherals, copiers, etc. REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS (ADA) MINIMUM QUALIFICATIONS OR STANDARDS Has the mathematical ability to handle required calculations. Has comprehensive knowledge of the terminology, principles, and methods utilized within the department. Has the ability to comprehend, interpret, and apply regulations, procedures, and related information. Able to use independent judgment and work with little direct supervision when necessary. Has good organization, human relations and technical skills. Able to assemble information and make written reports and documents in a concise, clear, and effective manner. Able to effectively communicate and interact with supervisors, members of the general public, and all other groups involved in the activities of the department. as they pertain to departmental operations and activities.
#APLUS CMCSS HOW TO#
Knows how to keep abreast of any changes in policy, methods, equipment needs, etc. Knows how to develop and administer operations and staff plans and objectives for the expedience and effectiveness of specific duties of the department. Has general knowledge of Information Systems practices as necessary in the completion of daily responsibilities. Technology practices as they pertain to the performance of duties relating to the job of Help Desk Technician. Has general knowledge of the policies, procedures, and activities of the School System and
#APLUS CMCSS LICENSE#
Valid driver’s license and the ability to provide reliable transportation to deliver equipment or provide needed services to all CMCSS locations.Associates Degree in Computer Repair or Military Class A School in Electronics, or A+ Certification with high school diploma (or GED) required or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills and abilities for this job.Minimum Training and Experience Required to Perform Essential Job Functions Orders supplies and parts for Help Desk, First Aid repair, and Hardware repair.
#APLUS CMCSS PASSWORD#
#APLUS CMCSS SOFTWARE#
Creates and updates software images for teacher and staff laptops.Works with vendor technical support contacts to resolve problems.Maintains accurate inventory and disbursement records on more than 4,000 CMCSS staff laptops.Manages distribution and return of CMCSS staff laptops and associated peripherals, including appropriate training and orientation on disbursement.Provides management and application of updates, security and patches, and configuration changes to operating systems and software on CMCSS staff laptops while protecting sensitive data.Diagnoses causes of reported problems (hardware, software, user access, etc.) and resolve problems or coordinate resolution with repair.Provides in-person, phone, and e-mail support to CMCSS staff for supported hardware and software problems and questions for both Microsoft and Apple systems.Other duties may be required and assigned. These are not to be construed as exclusive orĪll-inclusive. The following duties are normal for this job. Other duties include, but are not limited to, responding to staff questions on all CMCSS-supported applications and hardware, maintaining accurate inventory, and distributing laptops to all appropriate CMCSS staff. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position requires a high level of accountability and integrity to maintain confidentiality with staff passwords and other potentially sensitive information. The purpose of this job is to provide a frontline customer service to more than 2,500 CMCSS teachers, administrators, and staff for network, computer, and peripheral hardware problems and questions. Job Description Date Reviewed: November 2019 CLARKSVILLE-MONTGOMERY COUNTY SCHOOL SYSTEM
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